Duty Controller

Arriva Road Transport Services

Derby, United Kingdom
Base: £26,995 py; bonus/equity: not specified; ben...
Hybrid
4 on 4 off shift pattern availability
Uk geography and route knowledge
Microsoft office software proficiency
The role involves delivering effective rail replacement services for internal and external Train Operating Companies on a 24/7 roster basis

Job Summary

  • The role involves delivering effective rail replacement services for internal and external Train Operating Companies on a 24/7 roster basis.
  • Employees will utilize platforms like Microsoft Teams and telephony to source, procure, and manage alternative road transport services including taxis and coaches.
  • Benefits include free travel on Arriva branded rail services and access to the Arriva Village web-based discount program.

Matching Summary

The role involves delivering effective rail replacement services for internal and external Train Operating Companies on a 24/7 roster basis.

Salary

Base: £26,995 per annum; Bonus/Equity: Not specified; Benefits: Free travel on Arriva rail services; Employee Assistance Programme; Web based discounts

Skills & Requirements

Must-have

  • 4 on 4 off shift pattern availability
  • UK geography and route knowledge
  • Microsoft Office software proficiency
  • Oracle requisition system usage
  • Incident report authoring skills

Nice-to-have

  • Strong problem-solving abilities
  • Experience managing casual staff rosters
  • Client-centric service delivery mindset
  • Ability to work in fast-paced environment

Key Requirements

  • Strong knowledge of UK geography
  • Comfortable with IT and different software
  • Ability to handle multiple priorities

Work Rights

Not specified

Tailored Resume

Cover Letter