Customer Success Associate

Cloudera

San Jose, Costa Rica
Fully remote
Experience with jira and gainsight
Strong analytical and technical skills
Excellent communication skills
As a Customer Success Associate at Cloudera, you will support the success of customers by tracking product issues and enhancement requests

Job Summary

  • As a Customer Success Associate at Cloudera, you will support the success of customers by tracking product issues and enhancement requests.
  • This role is designed for individuals passionate about data-driven technologies and operational excellence.
  • You will gain exposure to enterprise customers and cross-functional collaboration, positioning you for future advancement.

Matching Summary

As a Customer Success Associate at Cloudera, you will support the success of customers by tracking product issues and enhancement requests.

Skills & Requirements

Must-have

  • Experience with JIRA and Gainsight
  • Strong analytical and technical skills
  • Excellent communication skills

Nice-to-have

  • Curiosity to learn Cloudera's technology
  • Proactive self-starter attitude
  • Ability to collaborate across teams

Key Requirements

  • 1–3 years of experience in Customer Success
  • Bachelor’s degree in Computer Science or related field

Work Rights

Not specified

Tailored Resume

Cover Letter