Patient Service Representative Family Medicine

thealpha.careers

Base: $20.80 - $31.20 ph; bonus/equity: not specif...
Patient scheduling and registration
Insurance verification and billing
Customer service and communication skills
The role involves greeting patients, managing patient flow, verifying insurance benefits, and collecting patient financial liabilities to ensure efficient and courteous service

Job Summary

  • The role involves greeting patients, managing patient flow, verifying insurance benefits, and collecting patient financial liabilities to ensure efficient and courteous service.
  • Advocate Health offers a comprehensive suite of total rewards including competitive compensation, benefits, retirement plans, and career development programs.
  • Advocate Health is a nationally recognized nonprofit health system with a strong commitment to equitable care and extensive clinical innovation.

Matching Summary

The role involves greeting patients, managing patient flow, verifying insurance benefits, and collecting patient financial liabilities to ensure efficient and courteous service.

Salary

Base: $20.80 - $31.20 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive benefits including health, dental, vision, life insurance, retirement plans, and paid time off

Skills & Requirements

Must-have

  • Patient scheduling and registration
  • Insurance verification and billing
  • Customer service and communication skills
  • Knowledge of Medicare and Medicaid policies
  • Use of Microsoft Outlook, Word, Excel and ADT software
  • Ability to handle confidential information
  • Work in rotating shifts Monday to Friday

Nice-to-have

  • Critical thinking and problem solving
  • Understanding of medical terminology and anatomy
  • Team collaboration and positive interpersonal skills
  • Experience with financial clearance policies
  • Ability to work with minimal supervision

Key Requirements

  • High school diploma or GED
  • Experience in patient access, insurance verification, or medical assisting
  • Ability to comply with HIPAA and EMTALA regulations
  • 98% accuracy rate performance expectation
  • Ability to work full time 40 hours per week
  • No licensure or certification required

Work Rights

Not specified

Tailored Resume

Cover Letter