Phi - Principal Business Solution Designer

Prudential

Mumbai, India
Health insurance business knowledge
Business requirement documentation
Process impact analysis
Prudential Health India (PHI) is undertaking a greenfield health insurance deployment in India, committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience

Job Summary

  • Prudential Health India (PHI) is undertaking a greenfield health insurance deployment in India, committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience.
  • As a Principal Business Solution Designer, you will build a deep understanding of business strategy, manage health & wellness business requirements, and lead brainstorming sessions with key stakeholders.
  • The role requires collaboration with Technology workstreams, driving day-to-day prioritization, and overseeing the end-to-end project lifecycle to ensure objectives are met within agreed constraints.

Matching Summary

Prudential Health India (PHI) is undertaking a greenfield health insurance deployment in India, committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience.

Skills & Requirements

Must-have

  • Health insurance business knowledge
  • Business requirement documentation
  • Process impact analysis
  • Stakeholder collaboration
  • Agile/iterative methodologies
  • Confluence & JIRA knowledge

Nice-to-have

  • Empathize with customers
  • Consumer behavior passion
  • High resilience
  • Digital tools transformation
  • Team player
  • Creative problem solving

Key Requirements

  • 12-15 years business analysis experience
  • 5+ years health insurance experience
  • End-to-end health insurance knowledge
  • Proven track record of insurance systems implementation
  • Expert in UX design and customer journey mapping

Work Rights

Not specified

Tailored Resume

Cover Letter