Trax Technologies is seeking a Global Program Manager to oversee customer accounts, ensuring program health and growth while aligning with key stakeholders on objectives and performance metrics. The ideal candidate will possess strong communication skills, experience in logistics and supply chain, and a proven track record in account management
Job Summary
The Global Program Manager serves as the primary contact for qualified accounts, ensuring overall program health, governance, and supporting growth opportunities.
This role requires aligning with key stakeholders to establish short and long-term objectives that match the Trax Value Pyramid and associated methods.
Successful execution is measured using specific KPIs to avoid revenue churn while collaborating with sales counterparts to drive account growth.
Matching Summary
Match Score: 85
Trax Technologies is seeking a Global Program Manager to oversee customer accounts, ensuring program health and growth while aligning with key stakeholders on objectives and performance metrics. The ideal candidate will possess strong communication skills, experience in logistics and supply chain, and a proven track record in account management.
Skills & Requirements
Must-have
3+ years logistics and supply chain experience
2+ years sales and account management experience
Ability to lead monthly business reviews
Strong verbal and non-verbal communication skills
Proficiency in MS Office applications
Nice-to-have
Proven ability to facilitate customer workshops
Experience driving program maturation and governance
Strategic mindset for identifying growth opportunities
Ability to build business cases for augmentation
High degree of accountability and project management
Key Requirements
Minimum Bachelor's degree from an accredited institute
3+ years experience directly managing customer relationships
3+ years logistics and supply chain industry experience