Client Success Advisor (anz)

DILIGENT CORPORATION

Sydney, Australia
Not specified; not specified; comprehensive health...
On-site
7-8 years client-facing experience
5 years client engagement role
Grc domain knowledge and regulations
Diligent is seeking an experienced Client Success Advisor to partner with key accounts across Australia and New Zealand to drive meaningful adoption and retention of their GRC platform

Job Summary

  • Diligent is seeking an experienced Client Success Advisor to partner with key accounts across Australia and New Zealand to drive meaningful adoption and retention of their GRC platform.
  • The role involves acting as a trusted advisor to help customers improve risk, audit, and compliance outcomes while building structured account plans to track customer health.
  • Diligent offers a flexible work environment, comprehensive health benefits, and a hybrid work model requiring onsite presence at least 50% of the time.

Matching Summary

Diligent is seeking an experienced Client Success Advisor to partner with key accounts across Australia and New Zealand to drive meaningful adoption and retention of their GRC platform.

Salary

Not specified; Not specified; Comprehensive health benefits, flexible work environment, wellness programs

Skills & Requirements

Must-have

  • 7-8 years client-facing experience
  • 5 years client engagement role
  • GRC domain knowledge and regulations
  • Experience with SaaS and GRC platforms
  • Strong Microsoft Excel skills
  • Willingness to travel to client sites

Nice-to-have

  • Familiarity with GRC competitor technologies
  • Experience using data analytics tools
  • Client engagement in Asia-Pacific region
  • CPA, CA, CIA, CMA, or ISO certifications
  • Adaptive mindset for business value

Key Requirements

  • 7-8 years experience in legal, audit, risk, or compliance
  • 5 years in client engagement supporting ANZ region
  • Understanding of GRC domain, regulations, and industry standards
  • Experience using configured technology SaaS platforms
  • Strong communication skills in English

Work Rights

Not specified

Tailored Resume

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