Implementation & Customer Success Specialist B2b Saas | Mining / Fifo Operations

Jobgether

Austria, Austria
**
B2b saas implementation experience
Workforce accommodation logistics knowledge
Stakeholder management across it and finance
** The Implementation & Customer Success Specialist position at Jobgether involves leading software implementations and ensuring customer success in a B2B SaaS environment focused on mining and FIFO operations. The role requires strong client engagement skills, with an emphasis on onboarding, relationship management, and operational problem-solving. **

Job Summary

  • This role blends onboarding, consulting, relationship management, and operational problem-solving in a dynamic B2B SaaS environment.
  • You will work directly with stakeholders across logistics, finance, IT, and operations to configure systems, train users, and drive successful adoption.
  • The position offers strong ownership, cross-functional collaboration, and exposure to complex real-world workflows in mining, energy, and construction sectors.

Matching Summary

Match Score: 75

** The Implementation & Customer Success Specialist position at Jobgether involves leading software implementations and ensuring customer success in a B2B SaaS environment focused on mining and FIFO operations. The role requires strong client engagement skills, with an emphasis on onboarding, relationship management, and operational problem-solving. **

Skills & Requirements

Must-have

  • B2B SaaS implementation experience
  • Workforce accommodation logistics knowledge
  • Stakeholder management across IT and finance
  • System configuration and user training skills
  • Remote-first work environment adaptability

Nice-to-have

  • Strategic thinking with hands-on execution
  • International travel willingness
  • Cross-functional collaboration expertise
  • Experience in FIFO operations workflows

Key Requirements

  • Client-focused professional background
  • Experience leading software implementations
  • Ability to manage long-term customer success initiatives

Work Rights

Not specified

Tailored Resume

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