Patient Service Representative (psr) - Ent Clinic

Advocate Aurora Health

Base: $19.80 - $29.70 ph; bonus/equity: not specif...
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Hipaa compliance knowledge
Insurance plan verification skills
Electronic health record proficiency
** Advocate Aurora Health is seeking a full-time Patient Service Representative for their ENT Clinic, responsible for managing patient registration, health records, and insurance verification. The role requires strong customer service skills and attention to detail, with a focus on creating a welcoming environment for patients. **

Job Summary

  • The role creates the initial electronic health record foundation while preventing duplicate medical records to ensure patient safety.
  • Employees must verify complete demographic and insurance information, collect co-pays, and discuss financial obligations with patients.
  • Advocate Health offers comprehensive benefits including health coverage, retirement plans, and educational assistance programs.

Matching Summary

Match Score: 75

** Advocate Aurora Health is seeking a full-time Patient Service Representative for their ENT Clinic, responsible for managing patient registration, health records, and insurance verification. The role requires strong customer service skills and attention to detail, with a focus on creating a welcoming environment for patients. **

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Medical/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • HIPAA compliance knowledge
  • Insurance plan verification skills
  • Electronic health record proficiency
  • High-volume patient registration
  • Cash handling and payment collection

Nice-to-have

  • Strong customer service recovery skills
  • Ability to work in fast-paced environment
  • Experience with virtual appointment scheduling
  • Collaborative teamwork abilities
  • Multitasking under pressure

Key Requirements

  • High School Diploma or GED required
  • No prior experience required
  • No specific licensure or certification required

Work Rights

Not specified

Tailored Resume

Cover Letter