Base wages; cash-based incentive program; overtime...
Fully remote
Windows 10/11 support
Office 365 administration
Active directory management
The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices
Job Summary
The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices.
Employees are immediately eligible to participate in the 401(k) plan with company matching contributions and receive a comprehensive benefits package.
The role requires adherence to FDA regulations, Quality Management Systems, and safety requirements while providing technical guidance to internal associates.
Matching Summary
The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices.
Salary
Base wages; Cash-based incentive program; Overtime pay, shift differentials, call-in pay, medical, dental, vision, disability, life insurance, 401(k) match
Skills & Requirements
Must-have
Windows 10/11 support
Office 365 administration
Active Directory management
Symantec End Point Protection
Network printer troubleshooting
Ticket queue management
Nice-to-have
Strong interpersonal communication skills
Experience with CAD tools
Mac OS X support experience
Enterprise iOS device management
Continuous improvement mindset
Willingness to travel locally
Key Requirements
Associate's degree required
Bachelor's degree preferred
0-3 years of relevant experience
MOS, MCTS, A+, ACMT, or ITIL V3 certifications preferred