Technical Customer Service - German Speaking

Formlabs

Budapest, Hungary
Hybrid
Business-fluent german and english
Technical issue resolution
Customer and reseller support
Formlabs is seeking a Technical Customer Service Agent fluent in German and English to support customers in the EMEA region. The role involves resolving technical inquiries, training clients, and collaborating with engineering teams, all while being part of a dynamic and inclusive company culture

Job Summary

  • Our Services team leverages their business and technical expertise to assist our direct customers, distributors and resellers in serving their clients by resolving technical issues, investigating machine errors, evaluating printer logs, and teaching technical knowledge.
  • Support our direct customers, distributors and resellers in the EMEA region with technical and business inquiries, by phone, email or chat.
  • We offer hybrid work, catered lunch, private health insurance, and company shares.

Matching Summary

Match Score: 85

Formlabs is seeking a Technical Customer Service Agent fluent in German and English to support customers in the EMEA region. The role involves resolving technical inquiries, training clients, and collaborating with engineering teams, all while being part of a dynamic and inclusive company culture.

Skills & Requirements

Must-have

  • Business-fluent German and English
  • Technical issue resolution
  • Customer and reseller support
  • Technical training delivery

Nice-to-have

  • Passion for 3D printing
  • Startup environment experience

Key Requirements

  • Business-fluent German
  • Business-fluent English

Work Rights

Not specified

Tailored Resume

Cover Letter