Irish Speaking Customer Service Advisor

Capita

Clonakilty, Ireland
Base: €30,432 py; bonus/equity: not specified; ben...
4d onsite
Fluent irish (gaeilge) speaker
Strong english communication skills
Rotational shift pattern
You will be the voice of our company, dealing with various customer enquiries and ensuring that they are handled with professionalism and care

Job Summary

  • You will be the voice of our company, dealing with various customer enquiries and ensuring that they are handled with professionalism and care.
  • Providing excellent customer service with a key focus on doing the right thing for each customer – deliver solutions that meet their individual needs.
  • A starting salary of € 30 432,00 per annum, internal career progression and development opportunities, and a range of employee benefits.

Matching Summary

You will be the voice of our company, dealing with various customer enquiries and ensuring that they are handled with professionalism and care.

Salary

Base: €30,432 per year; Bonus/Equity: Not specified; Benefits: 22 days annual leave, company days, bank holidays, Life Assurance, Pension Scheme, Employee Assistance Programme, Discounted Eye Care Vouchers, Cycle to Work Scheme, Discounts

Skills & Requirements

Must-have

  • Fluent Irish (Gaeilge) speaker
  • Strong English communication skills
  • Rotational shift pattern
  • Hybrid working 4 days in office
  • Dealing with customer enquiries
  • Handling escalated customer queries

Nice-to-have

  • Friendly, patient, and helpful attitude
  • Experience with Social media platforms
  • Attentive listener who can empathise
  • Self-motivated individual

Key Requirements

  • Previous experience within a similar role
  • Proficient in using various computer applications

Work Rights

Not specified

Tailored Resume

Cover Letter