Senior Full Stack Engineer, Help Center

Toast

Dublin, Ireland
On-site
Java, kotlin, or other object-oriented languages
Modern frontend frameworks such as react
Modern api standards and technologies (e.g. rest, graphql)
The Help Center team is transforming how Toast customers get support through self-service by building systems and experiences that power knowledge discovery, case creation, support workflows, and proactive guidance

Job Summary

  • The Help Center team is transforming how Toast customers get support through self-service by building systems and experiences that power knowledge discovery, case creation, support workflows, and proactive guidance.
  • As a Senior Software Engineer on Help Center, you’ll operate as a full-stack engineer building customer-facing experiences and the backend services that power them.
  • This role offers meaningful scope and impact, shaping the future of intelligent self-service at Toast by building highly visible product surfaces and connecting frontend experience with scalable backend architecture.

Matching Summary

The Help Center team is transforming how Toast customers get support through self-service by building systems and experiences that power knowledge discovery, case creation, support workflows, and proactive guidance.

Skills & Requirements

Must-have

  • Java, Kotlin, or other object-oriented languages
  • modern frontend frameworks such as React
  • modern API standards and technologies (e.g. REST, GraphQL)
  • AI tooling such as Cursor, Claude, and MCP servers

Nice-to-have

  • champion best practices for development
  • mentor and support other engineers
  • drive innovation and continuous improvement

Key Requirements

  • 5+ years of experience in software engineering
  • Proven ability to own complex features or projects end-to-end
  • Demonstrated ability to deliver high-impact, scalable solutions
  • Strong leadership and mentoring skills
  • Ability to collaborate effectively across teams

Work Rights

Not specified

Tailored Resume

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