Rn Clinical Triage, Transfer And Throughput Coordinator- Ahn
Highmark Health
Pittsburgh, PA, US
High-volume call center environment
Patient transfers within the network
Simultaneously utilize software platforms
Registered Nurses (RNs) serve as the primary point of contact for physicians and referring healthcare providers seeking assistance with patient transfers within the Allegheny Health Network (AHN)
Job Summary
Registered Nurses (RNs) serve as the primary point of contact for physicians and referring healthcare providers seeking assistance with patient transfers within the Allegheny Health Network (AHN).
Key responsibilities include the efficient triage and facilitation of complex requests, ensuring timely patient care transitions, and effective collaboration with diverse clinical teams.
This role involves coordinating all aspects of patient care for adult and pediatric transfers, facilitating timely transitions, ensuring high-quality care, and optimizing patient experience.
Matching Summary
Registered Nurses (RNs) serve as the primary point of contact for physicians and referring healthcare providers seeking assistance with patient transfers within the Allegheny Health Network (AHN).
Skills & Requirements
Must-have
High-volume call center environment
Patient transfers within the network
Simultaneously utilize software platforms
Multi-channel phone system
Electronic health records (EHR) access
Clinical decision making skills
Nice-to-have
Patient-centered support
Collaboration with diverse teams
Fast-paced environment focus
Leadership skills
Key Requirements
5 years of experience in Clinical Nursing
3 years of experience in stepdown/critical care/Emergency Room