Customer Service Associate Representative - Accredo - Hybrid (honolulu, Hi)

Cigna

Honolulu, HI, United States
Base: 17.75 - 19 usd / hourly; bonus/equity: annua...
Hybrid
Patient calls
Pharmacy benefits
Prescription refills
Our Customer Service Associate Representatives are dedicated team members who excel at customer service, helping us elevate our patient care to new heights

Job Summary

  • Our Customer Service Associate Representatives are dedicated team members who excel at customer service, helping us elevate our patient care to new heights.
  • In this crucial role, you are on the front lines with patients, responding to phone inquiries and addressing each with care, detail, and most importantly, empathy.
  • Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.

Matching Summary

Our Customer Service Associate Representatives are dedicated team members who excel at customer service, helping us elevate our patient care to new heights.

Salary

Base: 17.75 - 19 USD / hourly; Bonus/Equity: annual bonus plan; Benefits: medical, vision, dental, well-being and behavioral health programs, 401(k), company paid life insurance, tuition reimbursement, 18 days PTO, paid holidays

Skills & Requirements

Must-have

  • patient calls
  • pharmacy benefits
  • prescription refills
  • scheduling shipments
  • billing questions
  • expert listening skills

Nice-to-have

  • genuine customer service skills
  • empathetic communication
  • problem-solving skills

Key Requirements

  • High School Diploma / GED
  • 1 year relevant call center experience
  • 1 year medical insurance or pharmacy experience
  • General PC knowledge
  • Candidates must live on the island of Oahu

Work Rights

Not specified

Tailored Resume

Cover Letter