Service Manager / Assistant Service Manager (johor Bahru)

KONE

Johor Bahru, Malaysia
Not specified
Customer satisfaction and service efficiency
Ensure equipment safety and performance
Drive service repair sales
KONE is seeking a Service Manager / Assistant Service Manager in Johor Bahru to oversee maintenance operations, enhance customer satisfaction, and ensure compliance with safety and quality standards. The ideal candidate should have a background in service operations, particularly in the elevator or escalator industry, coupled with strong leadership and communication skills

Job Summary

  • The Service Manager plays a critical role in ensuring high-quality maintenance operations, customer satisfaction, and overall service efficiency.
  • This role is responsible for managing service operations, optimizing resources, and ensuring compliance with safety and quality standards.
  • We offer career progression and opportunities within a global organization, with comprehensive learning and development programs.

Matching Summary

Match Score: 85

KONE is seeking a Service Manager / Assistant Service Manager in Johor Bahru to oversee maintenance operations, enhance customer satisfaction, and ensure compliance with safety and quality standards. The ideal candidate should have a background in service operations, particularly in the elevator or escalator industry, coupled with strong leadership and communication skills.

Skills & Requirements

Must-have

  • Customer satisfaction and service efficiency
  • Ensure equipment safety and performance
  • Drive service repair sales
  • Manage field operation costs
  • Optimize planned maintenance scheduling
  • Drive technician performance and development

Nice-to-have

  • Improve the flow of urban life
  • Global leader in elevator and escalator industry
  • Proactive and results-driven mindset
  • Innovative and collaborative working culture

Key Requirements

  • Bachelor's degree in Engineering, Business, or related field
  • Minimum 5 years of experience in service operations
  • Strong leadership and people management skills
  • Excellent customer relationship management
  • Knowledge of safety regulations and industry standards

Work Rights

Not specified

Tailored Resume

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