The role is responsible for managing an assigned portfolio of open or non-performing assets to mitigate loss situations for M&T Bank
Job Summary
The role is responsible for managing an assigned portfolio of open or non-performing assets to mitigate loss situations for M&T Bank.
Primary duties include initiating contact with consumer borrowers in early delinquency stages to arrange repayment schedules or alternative solutions.
Employees must adhere to compliance controls and maintain internal audit standards while promoting a supportive environment reflecting the bank's brand.
Matching Summary
The role is responsible for managing an assigned portfolio of open or non-performing assets to mitigate loss situations for M&T Bank.
Salary
Base: $18.00 - $28.31 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
High School diploma or GED
Minimum 1 year relevant work experience
Strong verbal and written communication skills
Nice-to-have
Associate's degree preferred
Previous collections or call center experience
Detail oriented with customer service focus
Key Requirements
High School diploma/GED required
Minimum 1 year relevant work experience
Proficiency in word processing and spreadsheet software