Collection Specialist (temporary 1y) @ing Bank

ING Bank Romania

Bucharest, Romania
Not specified; monthly benefit budget available; e...
Hybrid
Experience in banking or credit management
Strong financial analysis and profiling skills
Excellent communication and negotiation abilities
The role focuses on supporting customers facing financial challenges by helping them regain stability through clear guidance and empathy

Job Summary

  • The role focuses on supporting customers facing financial challenges by helping them regain stability through clear guidance and empathy.
  • Responsibilities include managing phone communications, identifying root causes of payment issues, and establishing realistic payment commitments.
  • The company offers a hybrid working model, continuous learning opportunities, and internal mobility across ING worldwide.

Matching Summary

The role focuses on supporting customers facing financial challenges by helping them regain stability through clear guidance and empathy.

Salary

Not specified; Monthly benefit budget available; Extra paid vacation days based on experience

Skills & Requirements

Must-have

  • Experience in banking or credit management
  • Strong financial analysis and profiling skills
  • Excellent communication and negotiation abilities
  • Knowledge of retail and business banking products
  • Ability to manage complex financial scenarios

Nice-to-have

  • Empathy and solution-oriented approach
  • Proactive and responsible work style
  • Collaborative team environment experience
  • Interest in sustainability and CSR initiatives

Key Requirements

  • Educational background in economics, finance, or related field
  • Good command of English language
  • Solid Microsoft Office capabilities

Work Rights

Not specified

Tailored Resume

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