On-site with remote eligibility depending on location.
Cross-functional initiatives
Operational efficiency
Fraud and safety operations
Airbnb is seeking a Process Strategy and Optimization Manager to lead cross-functional initiatives within the Fraud and Safety Operations team. The role focuses on enhancing user experience, reducing risks, and optimizing operational efficiency, requiring strong leadership and data-driven decision-making skills
Job Summary
Drive large-scale, cross-functional initiatives that advance the strategic goals of Fraud and Safety Operations, enhancing user experience and reducing risks.
Translate operational needs into product, policy, and system requirements, serving as the voice of Operations in discussions with various teams.
Champion continuous improvement, fostering Lean and Agile principles through training, mentoring, and hands-on leadership of improvement projects.
Matching Summary
Match Score: 85
Airbnb is seeking a Process Strategy and Optimization Manager to lead cross-functional initiatives within the Fraud and Safety Operations team. The role focuses on enhancing user experience, reducing risks, and optimizing operational efficiency, requiring strong leadership and data-driven decision-making skills.
Salary
$129,000—$152,000 USD
Skills & Requirements
Must-have
cross-functional initiatives
operational efficiency
fraud and safety operations
process improvement and innovation
continuous improvement champion
Nice-to-have
thought partnership
data-driven culture promotion
emerging technologies awareness
Key Requirements
Bachelor’s or Master’s degree
10+ years of experience in operations
6+ years in process improvement
Proven ability to influence cross-functional teams