Senior Associate Customer Success Manager - Paradox

Workday

Fully remote
Technical support for software solutions
Product training and troubleshooting
Client relationship management
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us

Job Summary

  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
  • This role is responsible for responding and resolving customer questions and issues and contributing to ongoing client support, leading to the successful usage and adoption of Workday products.
  • Our approach enables our teams to deepen connections, maintain a strong community, and do their best work.

Matching Summary

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.

Skills & Requirements

Must-have

  • technical support for software solutions
  • product training and troubleshooting
  • client relationship management
  • customer feedback analysis
  • client-facing business to business experience

Nice-to-have

  • curious minds and courageous collaborators
  • sun-drenched optimism and drive
  • empathy and shared enthusiasm
  • meaningful work with supportive colleagues

Key Requirements

  • 3+ years client-facing experience
  • Prior SAAS organization experience
  • Excellent technology skills
  • Excellent written and verbal communication
  • Handle multiple priorities/projects/accounts

Work Rights

Not specified

Tailored Resume

Cover Letter