Assistant Manager

Accor

Melbourne, Victoria, Australia
On-site
Guest experience enhancement
Proactive guest request handling
Complaint resolution skills
Coordinate and manage the day to day operations of the hotel whilst leading and inspiring the team to enhance the guest experience

Job Summary

  • Coordinate and manage the day to day operations of the hotel whilst leading and inspiring the team to enhance the guest experience.
  • Provide guidance, support training and leadership to all employees and monitor training whilst on shift.
  • Responsibility for the health and safety of all patrons, guests and staff members.

Matching Summary

Coordinate and manage the day to day operations of the hotel whilst leading and inspiring the team to enhance the guest experience.

Skills & Requirements

Must-have

  • Guest experience enhancement
  • Proactive guest request handling
  • Complaint resolution skills
  • Employee guidance and training
  • Health and safety responsibility

Nice-to-have

  • Charismatic team player
  • Keen eye for detail
  • Positive collaborative vibe

Key Requirements

  • Australian Full driver's licence or P2
  • Valid RSA Certificate in Victoria
  • Available to work varied shifts

Work Rights

Not specified

Tailored Resume

Cover Letter