Chief Of Staff To The Chief Customer Officer

Anaplan

Reston, United States
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Strategic leadership
Operational excellence
Customer success organization
** Anaplan is seeking a Chief of Staff to the Chief Customer Officer, a critical role that emphasizes strategic leadership and operational excellence in enhancing customer success. The ideal candidate should possess consulting experience, strong communication skills, and a customer-focused mindset to drive initiatives that improve customer engagement and health. **

Job Summary

  • Lead or co-lead Post-Sales transformation programs, including building and scaling initiatives focused on increasing customer health, engagement, and AI.
  • Own planning and internal business operations for top management initiatives; monitor and drive all key programs and initiatives across the Customer Success organization.
  • Partner with the CCO’s Corporate Communications Business Partner and HR Business Partner to manage and strategize executive communications from the Office of the CCO.

Matching Summary

Match Score: 75

** Anaplan is seeking a Chief of Staff to the Chief Customer Officer, a critical role that emphasizes strategic leadership and operational excellence in enhancing customer success. The ideal candidate should possess consulting experience, strong communication skills, and a customer-focused mindset to drive initiatives that improve customer engagement and health. **

Skills & Requirements

Must-have

  • strategic leadership
  • operational excellence
  • customer success organization
  • cross-functional alignment
  • drive measurable outcomes
  • AI initiatives
  • customer engagement

Nice-to-have

  • customer-centric mindset
  • lead through influence
  • high-impact opportunity
  • enterprise-level decision-making
  • solutions-oriented mindset
  • constructive dialogue

Key Requirements

  • Strategy consulting experience a must have
  • Bachelor’s degree required
  • MBA preferred
  • Proven experience as a Chief of Staff
  • Demonstrated success leading global, cross-functional initiatives
  • Experience operating in a global, matrixed organization

Work Rights

Not specified

Tailored Resume

Cover Letter