System And Data Support Specialist | Managed Services Operations
PwC PricewaterhouseCoopers GmbH
Hybrid
Itsm solution and alteryx workflows
Power bi reporting with dax
Sap s/4hana cooperation
Analyze and resolve technical issues related to custom PwC ITSM solution and Alteryx workflows supporting financial end of month closing process
Job Summary
Analyze and resolve technical issues related to custom PwC ITSM solution and Alteryx workflows supporting financial end of month closing process.
Prepare data models and reports in Power BI, using Alteryx data pipelines cooperating with SAP S/4Hana to supervise financial end of month closing processes.
Work flexibility includes a hybrid working model, flexible start of the day, workation, and sabbatical leave, alongside a wide medical and wellbeing program.
Matching Summary
Analyze and resolve technical issues related to custom PwC ITSM solution and Alteryx workflows supporting financial end of month closing process.
Skills & Requirements
Must-have
ITSM solution and Alteryx workflows
Power BI reporting with DAX
SAP S/4Hana cooperation
2nd line support and ticket resolution
JSON file configuration
Alteryx workflow modification
MS Office and MS SharePoint proficiency
Strong English communication skills
AI-based tools utilization
Nice-to-have
Basic SAP understanding
Basic Accounting knowledge
Basic Python knowledge
ITSM understanding
German language knowledge
Key Requirements
Experience in IT support
Basic understanding of Alteryx and SQL
Good understanding of cloud-based web platforms and SDLC
Experience implementing and using Power BI
Knowledge of Power Query and DAX language
Familiarity with Git, CICD aspects and Data Concepts
Technical affinity for changing JSON files
Good command of English
Good communication and interpersonal skills
Problem-solving and analytical skills
Strong proficiency in using new technologies and AI-based tools