Service Advisor

Priority Honda Roanoke

Troy, MI, United States
**
Initiating automotive services and repairs
Verifying warranty and service contract coverage
Developing repair estimates and costs
** Priority Honda Roanoke is seeking a Service Advisor to facilitate customer service and automotive repairs at their Troy, MI dealership. The ideal candidate should have prior service advisor experience, a basic understanding of automotive mechanics, and a commitment to exceptional customer service. **

Job Summary

  • The role involves initiating automotive services by ascertaining vehicle performance problems and service requests.
  • You will serve as the primary communicator and liaison between the customer and the technician to ensure needs are understood.
  • Responsibilities include developing cost estimates, preparing repair orders, and administering manufacturer warranties for qualifying repairs.

Matching Summary

Match Score: 75

** Priority Honda Roanoke is seeking a Service Advisor to facilitate customer service and automotive repairs at their Troy, MI dealership. The ideal candidate should have prior service advisor experience, a basic understanding of automotive mechanics, and a commitment to exceptional customer service. **

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Verifying warranty and service contract coverage
  • Developing repair estimates and costs
  • Writing repair orders and obtaining signatures
  • Communicating between customer and technician

Nice-to-have

  • Previous Service Advisor experience preferred
  • Prior automotive technician experience a plus
  • Team player focused on exemplary customer service
  • Basic mechanical understanding of automobiles
  • Acceptable driving record and valid license

Key Requirements

  • Valid driver's license in state of residence
  • Acceptable driving record
  • Previous Service Advisor experience (preferred)
  • Prior automotive technician experience (plus)

Work Rights

Not specified

Tailored Resume

Cover Letter