Inside Account Manager

Elsevier

Not specified
Manage contract renewals
Drive customer relationships
Sales targets
Elsevier is seeking an Inside Account Manager to oversee and retain a portfolio of existing customers in India and Southeast Asia, focusing on contract renewals and fostering customer relationships. The role requires 3-5 years of experience in inside sales and account management, with an emphasis on upselling and cross-selling strategies

Job Summary

  • The Inside Account Manager will manage and retain an assigned portfolio of existing customers across India and Southeast Asia, with a primary focus on contract renewals.
  • You will drive strong customer relationships to support long‑term retention and contribute to upsell and cross‑sell activities, working cross‑functionally with Customer Success, Account Support, and Operations.
  • Elsevier offers an appealing working prospect with numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals to help you meet your immediate responsibilities and long-term goals.

Matching Summary

Match Score: 85

Elsevier is seeking an Inside Account Manager to oversee and retain a portfolio of existing customers in India and Southeast Asia, focusing on contract renewals and fostering customer relationships. The role requires 3-5 years of experience in inside sales and account management, with an emphasis on upselling and cross-selling strategies.

Skills & Requirements

Must-have

  • Manage contract renewals
  • Drive customer relationships
  • Sales targets
  • CRM systems
  • Forecasting
  • Contractual accuracy

Nice-to-have

  • Advance science and health
  • Wellbeing initiatives
  • Flexible working arrangements
  • Learning and development resources

Key Requirements

  • 3-5 years of experience in inside sales
  • Proven experience managing contract renewals
  • Exposure to upselling or cross-selling
  • Experience supporting customers across India and Southeast Asia
  • Comfortable working with CRM systems

Work Rights

Not specified

Tailored Resume

Cover Letter