Vice President, Production Services Application Support

BNY Mellon

Chennai, India
On-site
Incident management
Change management
Devops and automation
Own and resolve all INCs, ensuring timely triage, root cause analysis, remediation, and clear stakeholder communication

Job Summary

  • Own and resolve all INCs, ensuring timely triage, root cause analysis, remediation, and clear stakeholder communication.
  • Collaborate with Dev teams to implement DevOps practices: adopt AutoRFC, enable Fastpath, and standardize CI/CD pipelines using BNY shared templates.
  • BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.

Matching Summary

Own and resolve all INCs, ensuring timely triage, root cause analysis, remediation, and clear stakeholder communication.

Skills & Requirements

Must-have

  • Incident Management
  • Change Management
  • DevOps and Automation
  • Resilience and Recovery
  • Observability and Monitoring

Nice-to-have

  • AI capabilities
  • Continuous improvement culture
  • Agile methodologies

Key Requirements

  • Bachelor's degree or equivalent work experience
  • 10 -15 years of experience
  • Agile methodologies expertise

Work Rights

Not specified

Tailored Resume

Cover Letter