Strategic Success Manager

BenchPrep

Remote, US
Base: $90,000 - $105,000; bonus/equity: + commissi...
Remote
7+ years saas customer-facing experience
C-level executive relationship building
Contract negotiation and renewal management
BenchPrep is seeking a Strategic Success Manager to enhance customer relationships and drive growth through strategic account management. The role focuses on managing contracts, renewals, and upsell opportunities while collaborating with internal teams to ensure customer success

Job Summary

  • The Strategic Success Manager serves as the primary point of contact for strategic business engagements, focusing on long-term goals and contract renewals.
  • This role requires managing a portfolio of customers to ensure high Net Revenue Retention while identifying and closing upsell opportunities.
  • BenchPrep offers a remote-first culture with benefits including medical insurance, a 401(K) match, and an annual learning stipend.

Matching Summary

Match Score: 85

BenchPrep is seeking a Strategic Success Manager to enhance customer relationships and drive growth through strategic account management. The role focuses on managing contracts, renewals, and upsell opportunities while collaborating with internal teams to ensure customer success.

Salary

Base: $90,000 - $105,000; Bonus/Equity: Plus commission; Benefits: Medical, Dental, Vision, 401(K), PTO, Learning Stipend

Skills & Requirements

Must-have

  • 7+ years SaaS customer-facing experience
  • C-level executive relationship building
  • Contract negotiation and renewal management
  • Upsell and growth target achievement
  • Quarterly Business Review execution

Nice-to-have

  • Passion for learner-centered technology
  • Strong time management skills
  • Remote-first collaboration experience
  • Willingness to travel up to 50%

Key Requirements

  • 7+ years work experience at a SaaS company
  • Experience supporting complex technical products
  • Proven track record achieving growth targets

Work Rights

Not specified

Tailored Resume

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