Service Supervisor, Global Elevator Company - Bay Area, Ca

KONE

San Leandro, CA, US
Base: $131,400 - $172,500; bonus/equity: 15% targe...
Manage large customer accounts
Promote safety culture
Collaborate with stakeholders
Responsible for managing two of our largest customers, driving service business operations and promoting a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results

Job Summary

  • Responsible for managing two of our largest customers, driving service business operations and promoting a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.
  • The role requires enforcing KONE Zero Tolerance safety policy, supporting field operatives, interfacing with Union representation, preparing monthly reports, becoming proficient in SAP, inspecting job sites, and assuring examinations comply with contract agreements.
  • KONE offers a collaborative culture, valuing individual contributions, employee engagement, sustainability, ethical practices, mutual respect, and a healthy work-life balance, with benefits including competitive salary, flexible work schedule, learning opportunities, 401K match, and comprehensive insurance.

Matching Summary

Responsible for managing two of our largest customers, driving service business operations and promoting a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.

Salary

Base: $131,400 - $172,500; Bonus/Equity: 15% Target Incentive; Benefits: Medical, Dental, Vision, 401K Employer Match, PTO, etc.

Skills & Requirements

Must-have

  • Manage large customer accounts
  • Promote safety culture
  • Collaborate with stakeholders
  • Proficient in Microsoft Office
  • Drive service business operations
  • Enforce safety policy

Nice-to-have

  • Spirit to collaborate
  • Thrive in changing priorities
  • Passion for quality and results
  • Innovative and collaborative culture
  • Ethical business practices

Key Requirements

  • 2+ years relevant maintenance expertise
  • 1 year leading people
  • Bachelor's degree or 2-year technical school
  • Equivalent work experience accepted
  • Proficient in MS Word and Excel
  • Well Organized
  • Customer service mindset

Work Rights

Not specified

Tailored Resume

Cover Letter