Guest Services Officer

CROWNE PLAZA CHANGI AIRPORT

Singapore, Singapore
Competitive salary; not specified; full uniform, r...
Rotating shifts (morning, afternoon, night) - 5 days work week, including weekends and public holidays.
Minimum gce o levels qualification
1 year hotel front office experience
Rotating shift availability including nights
The Guest Services Officer position at Crowne Plaza Changi Airport seeks an individual to deliver outstanding customer service while managing various front office responsibilities. Ideal candidates should possess strong interpersonal skills, adaptability in a fast-paced environment, and a minimum of one year of relevant experience, although those without experience are also encouraged to apply

Job Summary

  • The role involves delivering exceptional service by greeting guests warmly and maintaining accurate financial records.
  • Candidates must be adaptable to a fast-paced environment with rotating shifts including mornings, afternoons, and nights.
  • The company offers competitive salary, full uniform, room discounts, and comprehensive training within an inclusive culture.

Matching Summary

Match Score: 85

The Guest Services Officer position at Crowne Plaza Changi Airport seeks an individual to deliver outstanding customer service while managing various front office responsibilities. Ideal candidates should possess strong interpersonal skills, adaptability in a fast-paced environment, and a minimum of one year of relevant experience, although those without experience are also encouraged to apply.

Salary

Competitive salary; Not specified; Full uniform, room discounts, training benefits

Skills & Requirements

Must-have

  • Minimum GCE O levels qualification
  • 1 year hotel front office experience
  • Rotating shift availability including nights
  • Cash handling and audit procedures
  • Guest check-in and billing accuracy

Nice-to-have

  • Quick witted in fast-paced environment
  • Strong interpersonal skills
  • Upselling product or services
  • Pleasant personality
  • First aid and fire procedure knowledge

Key Requirements

  • GCE O level minimum qualification
  • 1 year relevant work experience
  • Commitment to rotating shift hours

Work Rights

Not specified

Tailored Resume

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