Venetian Road Settlement, Turks and Caicos Islands
Point of sale (pos) device support
Customer service management
Technical troubleshooting
In the role of Technical Support Officer you will provide the highest possible level of service to our business clients and branches/stores as it relates to Point of Sale (POS) devices
Job Summary
In the role of Technical Support Officer you will provide the highest possible level of service to our business clients and branches/stores as it relates to Point of Sale (POS) devices.
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.
World-class training programs and career development opportunities are provided along with the advantage of working with a dynamic, collaborative, and high performing team where initiative and hard work are recognized and rewarded.
Matching Summary
In the role of Technical Support Officer you will provide the highest possible level of service to our business clients and branches/stores as it relates to Point of Sale (POS) devices.
Skills & Requirements
Must-have
Point of Sale (POS) device support
Customer service management
Technical troubleshooting
ServiceNow ticket management
POS device deployment and collection
Field service with vehicle
Nice-to-have
Strong knowledge of ATM terminals
Collaborative team environment
Innovative mobile technology use
Career development opportunities
Critical thinking skills
Key Requirements
Diploma in Computer Science or IT or equivalent
At least 5 years Information Technology experience