Managed It Services Field Delivery Associate

RSM UK

Base: $50,500 - $71,000; bonus/equity: not specifi...
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Office 365 administration
Windows server troubleshooting
Client backup monitoring
** RSM UK is seeking a Managed IT Services Field Delivery Associate to provide technical support and system administration for clients, primarily through phone and email communication. The ideal candidate should be pursuing a degree in IT or a related field, have excellent customer service skills, and be adaptable to changes in technology. **

Job Summary

  • The role involves providing phone and email technical support while traveling up to 25% to assigned client locations.
  • Candidates will perform systems administration for Office 365, Windows Servers, and workstations across multiple clients.
  • The company offers a competitive benefits package with schedule flexibility to help balance life's demands.

Matching Summary

Match Score: 75

** RSM UK is seeking a Managed IT Services Field Delivery Associate to provide technical support and system administration for clients, primarily through phone and email communication. The ideal candidate should be pursuing a degree in IT or a related field, have excellent customer service skills, and be adaptable to changes in technology. **

Salary

Base: $50,500 - $71,000; Bonus/Equity: Not specified; Benefits: Competitive package with schedule flexibility

Skills & Requirements

Must-have

  • Office 365 administration
  • Windows Server troubleshooting
  • Client backup monitoring
  • Ticketing system documentation
  • On-site client travel

Nice-to-have

  • Passion for technology
  • Adaptability to change
  • Stress tolerance
  • Team collaboration skills
  • Analytical problem solving

Key Requirements

  • Pursuing Bachelor's degree in MIS, CS, or IT
  • Minimum 3.0 GPA preferred
  • Reliable transportation for travel required

Work Rights

Not specified

Tailored Resume

Cover Letter