Product Designer

Australian Financial Complaints Authority

Melbourne, Australia
On-site
Design intuitive, responsive, and accessible digital experiences
Build prototypes and run usability testing
Work closely with developers and stakeholders
The Product Designer will lead the research, design, and delivery of exceptional digital services for AFCA

Job Summary

  • The Product Designer will lead the research, design, and delivery of exceptional digital services for AFCA.
  • This is your chance to work across a diverse range of products at different stages of development, from early experimentation and optimisation to feature design and user journey mapping.
  • We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise.

Matching Summary

The Product Designer will lead the research, design, and delivery of exceptional digital services for AFCA.

Skills & Requirements

Must-have

  • Design intuitive, responsive, and accessible digital experiences
  • Build prototypes and run usability testing
  • Work closely with developers and stakeholders
  • Build and maintain a design system
  • Establish user research programs

Nice-to-have

  • Progressive thinking and accountability
  • Inclusive leadership values every voice
  • Feel the difference of belonging

Key Requirements

  • Proven knowledge of UI/UX best practices
  • Modern accessibility standards
  • Experience in B2C and B2B environments
  • Agile setting experience
  • Microsoft Dynamics 365 CE or Power Portals experience

Work Rights

Not specified

Tailored Resume

Cover Letter