This role is responsible for leading the design and development of high-impact learning experiences that are engaging, effective, and aligned to client goals
Job Summary
This role is responsible for leading the design and development of high-impact learning experiences that are engaging, effective, and aligned to client goals.
The lead would be responsible for managing a team of Operations Lead, Team Lead and Scheduling Analysts which can vary by location.
Ensure successful delivery of learning solutions and review their effectiveness and applicability.
Matching Summary
This role is responsible for leading the design and development of high-impact learning experiences that are engaging, effective, and aligned to client goals.
Skills & Requirements
Must-have
Learning Delivery Operations
Adult Learning Theory
Instructional Design Best Practices
Digital Learning Solutions
Learning Research
Performance Improvement
Learning Data Analysis
Client-Facing Roles
Global Delivery Models
Evidence-Based Learning Design
Learner-Centric Design
Quality Assurance Processes
Innovative Learning Formats
Continuous Improvement
Stakeholder Engagement
Organize Scheduling Tasks
Nice-to-have
Retail/FMCG Industry Experience
Working with Australian Clients
GenAI-Assisted Content
Key Requirements
13 to 18 years of experience
12–15 years of experience in instructional design, learning design, or related roles