Oracle Corporation is seeking a Senior Manager for their Cloud Hardware Support team in Malaysia, responsible for overseeing data center operations and leading technical teams to ensure high-quality support and customer satisfaction
Job Summary
As a senior manager in the Cloud Hardware support organization, you will be responsible for leading teams of Datacenter Technicians and/or Field Engineers assigned for delivery of on-site support, installations, proactive services in a defined territory and/or data center sites across Malaysia.
Oversee 24/7 data centre operations and new regional deployments, develop, coach, and scale high-performing, diverse technical teams, and collaborate globally to achieve consistency and deliver project milestones.
Proven leader of large, diverse teams in mission-critical IT environments with extensive data centre exposure in hyperscale environments and skilled communicator, able to influence across functions and senior management.
Matching Summary
Match Score: 85
Oracle Corporation is seeking a Senior Manager for their Cloud Hardware Support team in Malaysia, responsible for overseeing data center operations and leading technical teams to ensure high-quality support and customer satisfaction.
Skills & Requirements
Must-have
24/7 data centre operations
leading technical teams
customer satisfaction
mitigate operation gaps
global collaboration
Nice-to-have
hyperscale environments
growth mindset
adaptable and resilient
drive recruitment
talent development
Key Requirements
10+ years experience
Bachelor’s degree or equivalent industry experience