Customer Success Technical Leader (technical Account Manager : Splunk Core Platform)

Cisco UK

United States
Base: $161,900.00 to $205,600.00 (up to $280,600 i...
Fully remote
Splunk administration experience
Splunk implementation expertise
Technical consulting background
This role serves as a pivotal partner to Cisco's most important customers, providing strategic technical mentorship to optimize their Splunk environments

Job Summary

  • This role serves as a pivotal partner to Cisco's most important customers, providing strategic technical mentorship to optimize their Splunk environments.
  • The successful candidate will act as the voice of the customer to influence product roadmaps while proactively resolving complex technical challenges.
  • Cisco offers a competitive salary range up to $280,600 in high-cost areas, along with comprehensive benefits including equity grants and flexible vacation time.

Matching Summary

This role serves as a pivotal partner to Cisco's most important customers, providing strategic technical mentorship to optimize their Splunk environments.

Salary

Base: $161,900.00 to $205,600.00 (up to $280,600 in NYC Metro); Bonus/Equity: Eligible for annual bonuses and restricted stock units; Benefits: Medical, dental, vision, 401(k) match, paid parental leave, and flexible PTO.

Skills & Requirements

Must-have

  • Splunk administration experience
  • Splunk implementation expertise
  • Technical consulting background
  • Big data analytics knowledge
  • SPL scripting proficiency

Nice-to-have

  • Cloud migration project experience
  • Trusted advisor mindset
  • Strong negotiation skills
  • Python or Java development knowledge
  • Active listening to stakeholders

Key Requirements

  • Splunk Architect Certification preferred
  • Splunk Cloud Fundamentals Consultant Accreditation
  • Splunk Core Consultant Certification
  • Several years of Splunk administration experience

Work Rights

Not specified

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