Customer Care Senior Specialist (chuyên Viên Cấp Cao Chăm Sóc Khách Hàng)
Prudential
Thành phố Hồ Chí Minh, Vietnam
Customer care program implementation
Manage customer care programs
Business-as-usual operations
Prudential's purpose is to be partners for every life and protectors for every future, creating a culture where diversity is celebrated and inclusion is assured
Job Summary
Prudential's purpose is to be partners for every life and protectors for every future, creating a culture where diversity is celebrated and inclusion is assured.
The Customer Care Senior Specialist is responsible for implementing and managing customer care programs, ensuring smooth operations of BAU activities, and optimizing systems and processes to deliver exceptional customer experiences.
This role focuses on supporting customers with PRURewards-related inquiries, maintaining operational accuracy, and driving automation and digitalization initiatives.
Matching Summary
Prudential's purpose is to be partners for every life and protectors for every future, creating a culture where diversity is celebrated and inclusion is assured.