Senior Success Guide - Agentforce

Salesforce

Not specified; not specified; not specified
Fully remote
4-6 years customer-facing technology experience
Strong ai expertise and data 360 knowledge
Ability to translate technical concepts to business value
Salesforce is seeking a Senior Success Guide for their Agentforce team, aimed at enhancing customer success through AI and data analytics. The ideal candidate will possess strong technical expertise in Data 360 and experience in customer-facing roles within the technology industry

Job Summary

  • The Senior Success Guide plays a critical role in helping customers realize value and accelerate adoption of both Agentforce and Data 360 platforms.
  • This role blends technical expertise and business acumen to deeply coach customers on best practices and product capabilities across both products.
  • Success Guides partner with key collaborators such as Success Managers, Account Executives, and Support to help customers reach their business goals.

Matching Summary

Match Score: 85

Salesforce is seeking a Senior Success Guide for their Agentforce team, aimed at enhancing customer success through AI and data analytics. The ideal candidate will possess strong technical expertise in Data 360 and experience in customer-facing roles within the technology industry.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 4-6 years customer-facing technology experience
  • Strong AI expertise and Data 360 knowledge
  • Ability to translate technical concepts to business value

Nice-to-have

  • Proactive self-starter attitude
  • Experience with cross-functional global teams
  • Thought leadership through mentoring

Key Requirements

  • Bachelor's Degree required
  • 4-6 years experience in customer-facing technology roles
  • Deep technical understanding of Salesforce suite

Work Rights

Not specified

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