This senior professional role is responsible for creating various communications, training content, user manuals, reports, and content for internal sites
Job Summary
This senior professional role is responsible for creating various communications, training content, user manuals, reports, and content for internal sites.
The role involves delivering training on customer service, products, policies, procedures, and operational processes, as well as creating centralized communications and user manuals.
Franklin Templeton offers a welcoming, inclusive, and flexible culture with opportunities for professional development, educational assistance, and comprehensive benefits.
Matching Summary
This senior professional role is responsible for creating various communications, training content, user manuals, reports, and content for internal sites.
Skills & Requirements
Must-have
MS Word, MS Excel, MS PowerPoint proficiency
online designing tools
content creation tools
learning management systems
creating various communications
creating user manuals
creating training content
Nice-to-have
innovator
relationship building skills
flexible and agile approach
work under pressure
employee well-being
positive and healthy lifestyle
Key Requirements
minimum of 3 years experience as a process & soft skills trainer
graduate (any field)
solid experience in content creation and designing communications