Customer Service Agent

Jet Aviation

Houston, TX, US
Base: $20 - $22 hourly; bonus/equity: up to 5% per...
On-site
Customer service experience
Adapt to dynamic schedules
Work in various weather conditions
As a Customer Service Agent, you'll be the friendly face passengers and crew rely on throughout their journey at our Jet Aviation FBO

Job Summary

  • As a Customer Service Agent, you'll be the friendly face passengers and crew rely on throughout their journey at our Jet Aviation FBO.
  • We are looking for team members who thrive in a dynamic, around-the-clock operation and are open to working a flexible schedule to meet the needs of the operation, customers, and crews.
  • Full time employees can enjoy selections from a comprehensive benefit package that fuels your passions both inside and outside of work.

Matching Summary

As a Customer Service Agent, you'll be the friendly face passengers and crew rely on throughout their journey at our Jet Aviation FBO.

Salary

Base: $20 - $22 hourly; Bonus/Equity: up to 5% performance-based bonus; Benefits: Comprehensive benefit package

Skills & Requirements

Must-have

  • Customer service experience
  • Adapt to dynamic schedules
  • Work in various weather conditions
  • Team-oriented mindset
  • Professional representation
  • Handle customer inquiries and complaints

Nice-to-have

  • Hospitality experience preferred
  • Passion for delivering outstanding service
  • Thrive in around-the-clock operation
  • Align with company core values

Key Requirements

  • 1-2 years of experience in FBO or customer service
  • High School Diploma/GED or equivalent
  • Proficient English language skills
  • Ability to remain calm under pressure
  • Flexibility to work shifts
  • Valid driver's license
  • Obtain Airport ID Badge within 30 days

Work Rights

Not specified

Tailored Resume

Cover Letter