Manager, Technical Project Implementation Team

Bionetsafety

Fully remote
Saas product implementation
Professional services experience
Software delivery environment
We’re looking for a Manager for the Technical Project Implementation Team to join our growing Professional Services Team and to play a key role in managing clients and helping onboard new clients

Job Summary

  • We’re looking for a Manager for the Technical Project Implementation Team to join our growing Professional Services Team and to play a key role in managing clients and helping onboard new clients.
  • The Implementation Team Lead oversees members of the team in order to help organize and prioritize work assignments, assist on client calls when needed, develop and update processes, and help manage escalated clients.
  • Our culture is rooted in integrity, empathy, and shared enthusiasm; we look for curious minds and courageous collaborators who bring sun-drenched optimism and drive.

Matching Summary

We’re looking for a Manager for the Technical Project Implementation Team to join our growing Professional Services Team and to play a key role in managing clients and helping onboard new clients.

Skills & Requirements

Must-have

  • SAAS product implementation
  • Professional services experience
  • Software delivery environment
  • Enterprise client SAAS
  • Global environment experience
  • Resolve complex client issues

Nice-to-have

  • Curious minds and courageous collaborators
  • Sun-drenched optimism and drive
  • HR Tech industry knowledge
  • Familiarity with SQL/NoSQL databases
  • Familiarity with JIRA & Confluence

Key Requirements

  • +3 years experience as a team lead
  • +4 years hands-on SAAS implementation
  • Experience in configurations and integrations
  • Experience with enterprise clients globally
  • Ability to self-manage and execute projects
  • Process-focused problem-solving ability
  • Strong analytical skills

Work Rights

Not specified

Tailored Resume

Cover Letter