Technical Account Manager, Apac

Talon.One

Sydney, Australia
Not specified; benefits: 1,600 aud annual learning...
On-site
2+ years technical account manager experience
Experience with api integrations
Saas product background
The role involves taking ownership of the technical integration process to ensure the platform fits seamlessly into client ecosystems

Job Summary

  • The role involves taking ownership of the technical integration process to ensure the platform fits seamlessly into client ecosystems.
  • Candidates will proactively monitor API usage, resolve recurring issues, and manage escalations in close collaboration with Engineering teams.
  • The company offers a 1,600 AUD annual learning budget, 30 days of annual leave, and health insurance options through partners like BUPA Australia.

Matching Summary

The role involves taking ownership of the technical integration process to ensure the platform fits seamlessly into client ecosystems.

Salary

Not specified; Benefits: 1,600 AUD annual learning budget; 450 AUD home office setup budget; 75 AUD monthly allowance; 12% Superannuation contribution

Skills & Requirements

Must-have

  • 2+ years Technical Account Manager experience
  • Experience with API integrations
  • SaaS product background
  • Troubleshooting in technical environment
  • Fluent English communication skills

Nice-to-have

  • Passion for consulting and tactical empathy
  • Data-driven decision making
  • Deep problem-solving commitment
  • Strategic partnership exploration
  • Customer success collaboration

Key Requirements

  • 2+ years experience as Technical Account Manager or Integrations Consultant
  • Proven experience handling API integrations
  • Previous experience with SaaS based products

Work Rights

Not specified

Tailored Resume

Cover Letter