Apprentice, Technical Relationship Management

Spitalpersonal

Ms office suite proficiency
Advanced excel skills
Written and verbal english communication
The Technical Relationship Management team is responsible for proactively working with Strategic Accounts globally, with the prime goal of being a single point of contact for all technical questions and/or firm-wide issues and interactions at the Account

Job Summary

  • The Technical Relationship Management team is responsible for proactively working with Strategic Accounts globally, with the prime goal of being a single point of contact for all technical questions and/or firm-wide issues and interactions at the Account.
  • You will assist Technical Relationship Managers to perform periodic client account technical reviews to identify trends and any potential service gaps so that they can be addressed by the team.
  • Be part of a client-facing team gaining exposure to technology, project management, and relationship management.

Matching Summary

The Technical Relationship Management team is responsible for proactively working with Strategic Accounts globally, with the prime goal of being a single point of contact for all technical questions and/or firm-wide issues and interactions at the Account.

Skills & Requirements

Must-have

  • MS Office Suite proficiency
  • Advanced Excel skills
  • Written and verbal English communication
  • Client-facing support
  • Technical client reviews

Nice-to-have

  • Appetite for superb customer service
  • Results-focused meritocracy
  • Curiosity and shared belief
  • Collaborate on product initiatives
  • Work with diverse teams globally

Key Requirements

  • Bachelor's or Master's degree
  • Basic understanding of finance industry
  • Familiarity with corporate technology
  • Strong multi-tasking and analytical skills
  • Project Management experience desirable
  • Prior technical customer service experience desirable

Work Rights

Not specified

Tailored Resume

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