Service Technician - Metro Manila And Cebu (pooling)

KONE Oyj

Metro Manila, Philippines
Perform service operations on site
Customer satisfaction through quality service
Accurate and real time back reporting
Service Technicians are responsible for performing all service operations on site according to service contract requirements, company policies, and KONE processes, ensuring customer satisfaction through quality service and proactive communication

Job Summary

  • Service Technicians are responsible for performing all service operations on site according to service contract requirements, company policies, and KONE processes, ensuring customer satisfaction through quality service and proactive communication.
  • Key responsibilities include ensuring equipment safety and performance, managing the site environment, identifying and escalating site risks, and performing unplanned service repairs when necessary.
  • KONE fosters an innovative and collaborative culture valuing individual contributions, employee engagement, and sustainability, offering opportunities for career growth and a healthy work-life balance.

Matching Summary

Service Technicians are responsible for performing all service operations on site according to service contract requirements, company policies, and KONE processes, ensuring customer satisfaction through quality service and proactive communication.

Skills & Requirements

Must-have

  • Perform service operations on site
  • Customer satisfaction through quality service
  • Accurate and real time back reporting
  • Equipment safety and performance
  • Managing site environment during operations
  • Identifying and communicating site risks
  • Execution of service visits respecting schedule

Nice-to-have

  • Innovative and collaborative working culture
  • Employee engagement and idea sharing
  • Sustainability and ethical business practices
  • Trust and respect among co-workers
  • Achieve career and personal goals
  • Healthy and balanced life

Key Requirements

  • Familiar with lift and associated technology
  • Attending proposed training
  • May be required to give training/coaching

Work Rights

Not specified

Tailored Resume

Cover Letter