Customer Service Representative

Lake Park Veterinary Clinic

Warrensburg, MO, United States
Not specified
Professional phone etiquette
Handle emotional clients
Remain calm in emergencies
Lake Park Veterinary Clinic is seeking a Client Service Representative (CSR) to enhance client interactions and ensure exceptional service. The ideal candidate will possess strong customer service skills, multitasking abilities, and a compassionate demeanor, particularly in high-pressure situations

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
  • Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer.
  • We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Matching Summary

Match Score: 85

Lake Park Veterinary Clinic is seeking a Client Service Representative (CSR) to enhance client interactions and ensure exceptional service. The ideal candidate will possess strong customer service skills, multitasking abilities, and a compassionate demeanor, particularly in high-pressure situations.

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Handle emotional clients
  • Remain calm in emergencies
  • Accept payments accurately
  • Maintain client records

Nice-to-have

  • Personable and skilled
  • Create welcoming environment
  • Empower team members
  • Collaborative environment

Key Requirements

  • Available to work weekends and holidays
  • Ability to prioritize and complete tasks
  • Ability to problem solve and adapt
  • HS Diploma or educational equivalent
  • Computer efficiency
  • Very detail-oriented

Work Rights

Not specified

Tailored Resume

Cover Letter