Vice President, Operations

CyberSheath

Remote
**
End-to-end service delivery leadership
Managed services, helpdesk, security operations, engineering
High-quality client experience
** CyberSheath, a Managed Services Provider specializing in cybersecurity for the Defense Industrial Base, is seeking a Vice President of Operations to lead their service delivery organization. The ideal candidate will be a self-motivated leader with a proven track record in operational excellence, capable of balancing strategic planning with hands-on execution. **

Job Summary

  • The Vice President of Operations is responsible for leading the end-to-end service delivery organization, including managed services, helpdesk, projects, security operations, and engineering.
  • This leader will ensure a consistently high-quality client experience, strong operational discipline, clear accountability, and scalable processes that enable profitable growth.
  • This role requires a leader who can balance strategic planning with hands-on execution — someone who can improve systems, coach managers, hold teams accountable, and drive service delivery performance in a fast-paced MSP environment.

Matching Summary

Match Score: 75

** CyberSheath, a Managed Services Provider specializing in cybersecurity for the Defense Industrial Base, is seeking a Vice President of Operations to lead their service delivery organization. The ideal candidate will be a self-motivated leader with a proven track record in operational excellence, capable of balancing strategic planning with hands-on execution. **

Skills & Requirements

Must-have

  • End-to-end service delivery leadership
  • Managed services, helpdesk, security operations, engineering
  • High-quality client experience
  • Scalable processes for profitable growth
  • Strategic planning and hands-on execution
  • Improve systems and coach managers

Nice-to-have

  • Self-motivated execution-oriented leader
  • Creative thinking and problem-solving
  • Thrive in high-accountability environments
  • Self-starter willing to put on many hats

Key Requirements

  • Years of experience in operations leadership
  • Experience in a fast-paced MSP environment
  • Proven ability to drive service delivery performance

Work Rights

Not specified

Tailored Resume

Cover Letter