Support Operator Associate

Advocate Health

Base: $18.85 - $28.30 ph; bonus/equity: not specif...
Call center environment
Hipaa compliance
Multi-line phone handling
Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care

Job Summary

  • Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care.
  • The position requires working every other weekend, alternating Monday and Friday, on a third shift from 11:30 PM to 7:00 AM.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, benefits, retirement plans, and educational assistance.

Matching Summary

Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care.

Salary

Base: $18.85 - $28.30 per hour; Bonus/Equity: Not specified; Benefits: Not eligible for benefits

Skills & Requirements

Must-have

  • Call center environment
  • HIPAA compliance
  • Multi-line phone handling
  • Third shift availability
  • Stressful situation problem-solving
  • Verbal and written communication proficiency

Nice-to-have

  • Customer service experience
  • Paging and alarm handling
  • Training program completion
  • Flexible scheduling including weekends

Key Requirements

  • High School Diploma or GED
  • Previous phone or customer service experience preferred
  • Ability to work weekends, holidays, and overtime
  • Availability for occasional callback support

Work Rights

Not specified

Tailored Resume

Cover Letter