Engagement Coordinator

Dow Event Center

Philadelphia, PA, United States
Base: $40,000; bonus/equity: not specified; benefi...
Guest experience support
Customer feedback analysis
Csr program implementation
Support all Engagement programs and initiatives, including DEI, corporate social responsibility, talent engagement, and guest experience

Job Summary

  • Support all Engagement programs and initiatives, including DEI, corporate social responsibility, talent engagement, and guest experience.
  • Assist in managing customer feedback, maintaining rapport with customers, and coordinating the customer gift program.
  • Develop and maintain an annual awareness and initiative calendar, and support team outreach and volunteer activities.

Matching Summary

Support all Engagement programs and initiatives, including DEI, corporate social responsibility, talent engagement, and guest experience.

Salary

Base: $40,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Guest experience support
  • Customer feedback analysis
  • CSR program implementation
  • Internal messaging content
  • DEIAB program support
  • Community engagement activities

Nice-to-have

  • People and culture passion
  • Energy and enthusiasm
  • Proactive and innovative
  • Swift execution ability
  • Flexible and enthusiastic

Key Requirements

  • 3-5 years customer-facing experience
  • Bachelor's degree in business administration or hospitality
  • Excellent interpersonal, organizational, and communication skills
  • Ability to manage multiple projects
  • Ability to work irregular schedules

Work Rights

Not specified

Tailored Resume

Cover Letter