Director, Customer Value

Adobe Media and Data Science Research (MDSR) Laboratory

Base: $218,100 - $363,500 annually (varies by loca...
C-level relationship management
Digital transformation strategy
Roi and tco presentation skills
The role serves as the primary liaison for customer leadership to ensure clients achieve their digital transformation goals with Adobe

Job Summary

  • The role serves as the primary liaison for customer leadership to ensure clients achieve their digital transformation goals with Adobe.
  • Candidates must establish strong C-level relationships and deliver compelling presentations on return on investment and total cost of ownership.
  • Adobe offers a comprehensive culture where employees are empowered to make an impact with industry-leading tools powered by AI.

Matching Summary

The role serves as the primary liaison for customer leadership to ensure clients achieve their digital transformation goals with Adobe.

Salary

Base: $218,100 - $363,500 annually (varies by location); Incentive: Annual Incentive Plan (AIP) for non-sales roles; Equity: Eligible for new hire equity award

Skills & Requirements

Must-have

  • C-level relationship management
  • Digital transformation strategy
  • ROI and TCO presentation skills
  • Post-sales customer lifecycle leadership
  • Cross-functional team coordination

Nice-to-have

  • Strong executive presence
  • Self-starter mentality
  • Passion for digital marketing
  • Change management expertise
  • Customer advocacy building

Key Requirements

  • Extensive experience in digital transformation or value consulting
  • Track record of driving business results through customer engagement
  • Working knowledge of Data Engineering, Personalization, and Customer Insights

Work Rights

Not specified

Tailored Resume

Cover Letter