Specialist Solution Engineer, Itsm

Salesforce

Amsterdam, Netherlands
It service management (itsm) solution
Agent-first, conversation-first experience
Ai-powered, 24/7 conversational experiences
Salesforce is leading the charge in the ITSM market with Agentforce IT Service, a next-generation solution built on the world’s #1 Service Cloud

Job Summary

  • Salesforce is leading the charge in the ITSM market with Agentforce IT Service, a next-generation solution built on the world’s #1 Service Cloud.
  • This role focuses on demonstrating and evangelizing the ITSM solution, which revolutionizes how employees get help and how IT teams deliver it through conversational, always-on support and AI-driven automation.
  • Join Salesforce to bring the power of Agentforce to organizations, enabling them to automate up to 80% of IT tasks end-to-end and foster a self-healing, proactive support environment.

Matching Summary

Salesforce is leading the charge in the ITSM market with Agentforce IT Service, a next-generation solution built on the world’s #1 Service Cloud.

Skills & Requirements

Must-have

  • IT Service Management (ITSM) solution
  • Agent-first, conversation-first experience
  • AI-powered, 24/7 conversational experiences
  • Automate IT tasks end-to-end
  • Salesforce Service Cloud platform
  • Demonstrate and evangelize solutions

Nice-to-have

  • Startup mentality
  • Fast-paced environment
  • Think outside the box
  • Challenge the status quo
  • Passion for innovation

Key Requirements

  • Technically-minded communicator
  • Subject matter expert
  • Experience in Emerging Business Unit

Work Rights

Not specified

Tailored Resume

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