(remote) Director Of Professional Services

Silverblaze

Unknown
Base: 100k - 150k; bonus/equity: not specified; be...
Fully remote
Leadership of professional services teams
Remote team management experience
Implementation strategy innovation
The Director of Professional Services will have overall responsibility for delivering products to customers while driving financial results and long-term growth

Job Summary

  • The Director of Professional Services will have overall responsibility for delivering products to customers while driving financial results and long-term growth.
  • This remote role supports candidates anywhere in Canada and the US with required international travel up to 50%, emphasizing a collaborative and innovative team culture.
  • The company offers comprehensive benefits including vacation, medical, dental, vision, employee stock ownership, RRSP/401k matching, and lifestyle rewards.

Matching Summary

The Director of Professional Services will have overall responsibility for delivering products to customers while driving financial results and long-term growth.

Salary

Base: 100K - 150K; Bonus/Equity: Not specified; Benefits: Comprehensive Medical, Dental, Vision, Employee stock ownership, RRSP/401k matching

Skills & Requirements

Must-have

  • Leadership of professional services teams
  • Remote team management experience
  • Implementation strategy innovation
  • Customer satisfaction and issue management
  • Financial and project reporting to senior management

Nice-to-have

  • Building motivated and skilled teams
  • Creating recognition systems
  • Promoting learning and trust in workplace
  • Collaborative executive team environment

Key Requirements

  • 15+ years management experience
  • 10+ years project management experience
  • Experience managing teams of 10+ people
  • Experience developing and promoting managers
  • Current valid passport and international travel eligibility

Work Rights

Valid passport and legal eligibility to travel internationally including visa exemptions or required visas for Canada, US, Caribbean

Tailored Resume

Cover Letter