Edm Support Consultant (workday Product)

Kainos Group PLC

Buenos Aires, Argentina
Fully remote
Workday edm product support
Customer-facing consulting
Troubleshooting and issue resolution
As a Workday EDM Support Consultant, you’ll be part of a collaborative and fast-paced support team delivering post-deployment services and ongoing support to our global EDM customers

Job Summary

  • As a Workday EDM Support Consultant, you’ll be part of a collaborative and fast-paced support team delivering post-deployment services and ongoing support to our global EDM customers.
  • This role blends customer-facing consulting with hands-on solution support, giving you exposure to real-world challenges across a diverse client base.
  • Beyond day-to-day support, you’ll contribute to knowledge sharing, process improvement, and the evolution of the EDM support offering, helping shape how the team operates as it scales.

Matching Summary

As a Workday EDM Support Consultant, you’ll be part of a collaborative and fast-paced support team delivering post-deployment services and ongoing support to our global EDM customers.

Skills & Requirements

Must-have

  • Workday EDM product support
  • Customer-facing consulting
  • Troubleshooting and issue resolution
  • Adherence to SLAs
  • Collaboration with internal teams

Nice-to-have

  • Continuous learning and growth
  • Proactive and solutions-oriented mindset
  • Knowledge sharing and process improvement
  • Curiosity and teamwork

Key Requirements

  • Workday HCM/Financials/Payroll understanding
  • Customer focus and relationship building
  • Ability to manage competing priorities
  • Clear and effective communication skills
  • Independent work and team collaboration

Work Rights

Not specified

Tailored Resume

Cover Letter